At Shurgard we try to make things as easy as possible for you, and that also applies to the administrative side of renting a storage unit.
Below you can find a number of frequently asked questions about the contract, paying rent and how to cancel your contract.
No, you do not have to pay a deposit when renting a storage unit at Shurgard.
You can rent your storage unit for as short as one week. Just inform the manager at your Shurgard location about your planned move out date when you sign your contract.
As soon as the contract is signed you can store your belongings at Shurgard.
No, there is no maximum rental period. You can rent a storage unit for as short or as long as it suits you.
If you wish to move out of your storage unit, just make sure to give us notice before the 15th of the month.
Shurgard offers three convenient ways to pay:
The first payment for renting a storage unit can only be paid in advance using debit or credit card.
We accept debit (Visa Electron cards are in-store only) and credit cards (MasterCard and Visa). Unfortunately we are unable to accept American Express cards.
Yes, Shurgard charges a one-time administration fee of 150 kr.
You only need to pay this fee once. If you are a returning customer, you don’t have to pay the administration fee again.
VAT is only applicable for business customers, as individuals you don't have to pay VAT. The prices shown on our website are VAT exclusive.
Your written notice must be received by us at least 15 days prior to the end of the current calendar month.
No, you don't have to rent the unit for a full month. It's totally up to you how long you want to rent the unit.
Notice must be received by us at least 15 days prior to the end of the current calendar month, so if you plan to stay for a short period please let the manager at your Shurgard location know when you sign your contract.
Your contract must be terminated in writing, please visit any Shurgard location to give notice.
Please make sure we receive your written notice at least 15 days prior to the end of the current calendar month.
Your contract is completely flexible, so you can change to a smaller storage unit at any time - free of charge - to get a lower monthly rent.
You can contact your Shurgard location for further expert advice.
Please make sure your unit is empty and swept clean. You also need to make sure that you have removed the lock.
If this is not the case, Shurgard retains the right to extend your rental contract.
It may be the case that we have deducted the rent for the coming period before you submitted your notice of cancellation.
No further action is required on your part; any excess charges will be deducted from the final bill or credited to you separately.
If you have any further questions, please feel free to contact us.
You can inform us of a change in address by contacting the Shurgard location where you rent your unit.
If you have any other questions about your contract, renting your storage unit, cancelling your contract or any other administrative questions, then please contact us. We will be more than happy to help!